Shipping

We are committed to providing our customers with seamless and efficient delivery options. We understand the importance of receiving your orders promptly and securely. Here’s everything you need to know about our shipping policies:

Free Delivery

We offer FREE delivery on all orders over €20! This is our way of saying thank you for shopping with us. For orders under €20, a standard shipping rate of €3 applies.

Delivery Areas

Currently, our delivery services are available exclusively within Estonia, Latvia, and Lithuania. We partner with DPD and Omniva to ensure your packages are delivered safely to the nearest parcel machine. This allows you to pick up your items at a time that’s most convenient for you.

Ultra-Fast Delivery in Tallinn

For our customers in Tallinn, we’re excited to offer an ultra-fast delivery service. If you place your order before 13:00, we guarantee that your shipment will be dispatched on the same day. Orders placed after 13:00 will be sent out the next day. This service ensures that you receive your purchases as quickly as possible.

How to Track Your Order

Once your order has been shipped, you will receive a tracking number via email. This number allows you to monitor the status of your package in real-time. Simply visit the DPD or Omniva website, enter your tracking number, and get instant updates on your shipment’s progress.

Packaging

We are dedicated to environmental sustainability. Therefore, we use eco-friendly materials for packaging wherever possible. Our aim is not only to ensure the safe delivery of your items but also to minimize our ecological footprint.

Customer Service

Should you have any questions about your order or our shipping policies, our customer service team is here to help! You can reach us via email, phone, or live chat during our business hours. We strive to respond to all inquiries promptly and ensure your shopping experience is as smooth and enjoyable as possible.

Important Notes

  • Please ensure your delivery information is accurate to avoid any delays.
  • In the unlikely event of a delay, we will inform you immediately and work diligently to resolve the issue.
  • Delivery times may vary during peak shopping seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

We look forward to serving you and ensuring your shopping experience with us is a delightful one.

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